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Scope of INDECOPI’s certification

At present, INDECOPI is one of the few entities of the Peruvian public sector and the Latin American region that has managed to keep and renew its ISO 9001 Certification since 2000.

This achievement is based on the effort of the human team committed with INDECOPI’s quality policy, mission and vision to provide clients with a good service based on continuous improvement.

Certification obtained includes INDECOPI’s management processes for the following services:

Competition Defense Commissions

Areas Services
Elimination of Bureaucratic Barriers Commission. Identification and elimination of illegal and irrational bureaucratic barriers.
Consumer Protection Commission. Solution of controversies.
Non-compliance of corrective measures and conciliatory agreements.
Overseeing of Unfair Competition Commission. Solution of controversies.
Anti-dumping and Countervailing Duties Commission. Investigations on anti-dumping and countervailing duties.
Free Competition Commission. Actions for infringements to Legislative Decree on unfair competition conducts.
Previous notification of electrical concentration operations.
Standardization and Non-tariff Barriers Surveillance Commission. Approval of Peruvian Standards.
Insolvency Procedures Commission. (principal office and 6 regional offices). Ordinary insolvency procedure.
Acknowledgement of credits.

Intellectual Property Offices:

Areas Services
Trademarks Directorate. Registry of trademarks.
Authorization for the use of appellation of origin.
Registration of foreign technology transfer agreements.
Inventions and New Technologies Directorate. Registry of patents and industrial designs.
Registry of foreign technology transfer agreements.
Copyrights Directorate. Cancellation of copyrights and related rights. Operation authorization of Collective Management of Copyrights and Related Rights.
Complaints made ex-officio or at the request of a party for infringements of copyrights and related rights.
Inspection visits and precautionary measures at the request of a party or acting ex officio not included in the complaint procedure. Issuance of technical reports and solution of queries.

Other areas:

Areas Services
Citizens’ Service Bureau. Information.
Solution of claims.
National Metrology Service. Calibration of measuring instruments and equipment at metrological laboratories for Mass, Temperature, Electricity, Length and Angle, Volume and Density, and Strength and Pressure properties.
Pisco Analysis.
Information and Documentation Center. Bibliographic Search.
Selective alert and dissemination.
Sale of publications.
Answer to queries.
Regional INDECOPI Offices (10) Information.
Solution of claims.


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Calle de la Prosa 104, San Borja - Central number: (+511) 224-7800 –
Reclamation service: (+511) 224-7777 Fax: (+511) 224-0348 -
E-mail: webmaster@indecopi.gob.pe

Updated: 11.Jun.2012