Scope of Indecopi Certification
Indecopi is currently one of the few public institutions in Peru and Latin America that has been able to maintain and renew its ISO 9001 Certification since 2000.
This achievement is the result of the efforts of a team that is committed to Indecopi mission and vision and its policy of quality, to offer customers a good and constantly improving service.
The certification obtained includes Indecopi management process for the following services:
Commissions for the Defense of Competition
Areas | Services |
---|---|
Commission for Elimination of Bureaucratic Barriers | Identification and elimination of illegal and irrational bureaucratic barriers |
Consumer Protection Commission | Settlement of disputes |
Settlement Bodies for Summary/Expedite Proceedings in the Consumer Protection – HQ | Settlement of disputes Non-compliance with corrective measures and conciliation agreements |
Commission on Unfair Competition (CCD) | Settlement of disputes |
Anti-Dumping and Subsidies Commission (CFD) | Investigations into dumping and subsidies |
Commission for the Defense of Free Competition (CLC) | Actions against violations of Executive Order on anticompetitive conduct |
Commission for the Standardization and Control of Non-Tariff Trade Barriers | Approval of Peruvian Technical Standards |
Bankruptcy Proceedings Commission (HQ and six regional offices) | Ordinary bankruptcy proceedings Recognition of debts |
Intellectual Property Offices:
Areas | Services |
---|---|
Citizen Services (SAC) | Information Complaints service |
National Metrology Service (SNM) | Calibration of measuring instruments and equipment in the metrology labs for magnitude of Mass, Temperature, Electricity, Length and Angle, Volume and Density, and Strength and Pressure. Analysis of pisco |
Information and Documentation Center (CID) | Bibliographic search engine. Sale of publications Consultation service |
Indecopi Regional Offices (10) | Information Complaints service |